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Symbiont for Automotive

Search. Compare. Build. Close.

Shoppers search inventory, compare models side by side, and structure their deal without ever leaving the chat. No clunky redirects, no page reloads, no lost shoppers. Eva answers the technical questions and delivers buyers to your sales floor with the deal already built.

5.5+ min is what the average buyer at Coast Buick GMC spends building their own deal before your team ever calls

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Powering conversations for brands customers know

  • Acura logo
  • Audi logo
  • BMW logo
  • Buick logo
  • Cadillac logo
  • Chevrolet logo
  • Ford logo
  • GMC logo
  • Honda logo
  • Hyundai logo
  • INFINITI logo
  • Jaguar logo
  • Kia logo
  • Land Rover logo
  • Lexus logo
  • Maserati logo
  • Mazda logo
  • Mercedes-Benz logo
  • MINI logo
  • Mitsubishi logo
  • Porsche logo
  • Subaru logo
  • Toyota logo
  • Volvo logo
  • Volkswagen logo

Search intelligence

A search built for how shoppers think

Four things Eva does on every inventory search, stated plainly so you can test each one in the demo.

  1. Plain-language search

    One sentence becomes a real search. Slang, abbreviations, typos, broken words: Eva reads the meaning, not the keywords. Ask for the cheapest truck and she ranks the lot instead of filtering it. Ask for something no filter can express and she falls back to semantic search for the closest vehicles in stock.

  2. Zero-result recovery

    Shoppers never hit a dead-end "0 vehicles found" page. Eva keeps working before she ever says no, loosening the small stuff first, like color, while make, model, body style, and powertrain stay locked. The shopper always sees what changed.

  3. Dynamic guided narrowing

    Instead of a wall of filters, Eva asks one question at a time: the one that narrows the lot fastest, with a live count of matching vehicles on every choice. Her questions change for new, used, or mixed inventory, and she never says she filtered something she did not.

  4. Alternative options

    When only a handful of vehicles match, Eva keeps the exact matches on top and adds the closest alternatives underneath. The things a buyer will not budge on stay protected, so a diesel shopper never sees a gas truck, and every suggestion is a real vehicle in stock.

Built for how you sell

Sales and service, covered

From the first inventory question to the service bay, Eva handles the conversation the way your best rep would: on your inventory, in your voice, in 50+ languages, at any hour.

  • Plain-language and tap-guided search with live counts, new and used
  • A deal built on the exact vehicle: camera trade-in scanning, lease, finance, or cash
  • Specials, programs, hours, directions, and who to call, answered on the spot
  • Test-drive and service requests routed to the right desk, conversation attached
  • Covered 24/7, including nights and weekends
Eva answering "Find me new GMC Sierra 1500": 54 new Sierra 1500s, then a Gasoline or Diesel choice with live counts
On-page launcher: 54 Sierra 1500s in stock, discounts up to $14,929 off, with a search box
Guided inventory search

Guided inventory search

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The problem

You invest thousands in traffic. Most shoppers still leave anonymous.

Symbiont engages and captures buyers your website would have lost.

Your current site

Scripted chatbots send shoppers in circles

Generic bots trap shoppers in rigid menus and demand contact info before offering any real value. They create friction and bounce buyers instead of working the deal.

With Symbiont

A dedicated expert on your showroom floor

Symbiont works from your live inventory, local policies, and store processes, answering complex questions to capture high-intent leads.

Your current site

Hot shoppers slip away before you see them

In-market buyers browse inventory, compare specifications, and bounce silently without leaving a trace or trigger for your sales team.

With Symbiont

Turn anonymous window shoppers into named buyers

Symbiont engages shoppers while they browse, captures what they are actually looking for, and lands them in your CRM as named leads your team can work.

Your current site

Buyers want to start the deal online

63% of car buyers say the ideal purchase mixes online and in-store steps, per Cox Automotive. The online steps happen on your website, and a contact form is not a deal.

With Symbiont

Every once in a while, technology changes the world

When the internet arrived, most dealers dismissed it, and the early adopters dominated. AI is the same cycle, and Symbiont exists to put your store on the early side of it.

Build My Deal

The deal, built by the buyer

A contact form asks the shopper to stop and wait. Build My Deal lets them keep going: pick the exact vehicle, work the numbers, and hand your team a real deal instead of a phone number. 8 in 10 of the leads Eva captures arrive with the deal already built, about half of the shoppers who start one finish as a lead, and the average buyer spends over five and a half minutes building it. We have not found another dealer chat that does this.

How it works for the shopper:

  • Opens right from the vehicle card or an on-page banner, no form first
  • Cash, finance, or lease, with taxes and fees shown
  • The trade-in gets scanned with the phone camera
  • Leaving a phone number or email to get the pricing is what creates the lead
  • The finished deal lands in your CRM with the whole conversation attached
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Why Symbiont

Why dealerships choose Symbiont

Conversational search

Shoppers search the way they talk, by text or voice, in 50+ languages. Every search ends in vehicles, close alternatives, or a clear next step, never a dead end.

Everything inside the chat

Photos, pricing, itemized offers, full specs, and history highlights all render inside the chat, up to 20 vehicles at once. Swipe or tap through them without ever losing the conversation.

Faster deal steps

Moves engaged shoppers to the next step: a test-drive request with a day and time, a phone call, or a structured CRM lead.

Brand-safe guardrails

Tuned to your store’s values, policies, and voice, with live takeover whenever your team wants it.

Search specs

What the search does, on the record

No two chat vendors mean the same thing by "AI search." These are the claims Eva is built to keep, written down so you can test every row in the demo, on your own inventory.

Inventory search capability specs

Plain language
One plain sentence is searched against 71 vehicle specs and 88 named features. Slang, abbreviations, typos, and broken words are repaired before the search runs, and terms that mean the same thing are treated as one.
Prices and budgets
"Under 20k", "40k to 150k", and "150k+" all land as the right price range, even typed backwards. "Cheapest" or "most towing" brings back a best-first top 10 instead of a filter.
When nothing matches
A 12-tier ladder loosens the least important things first, like color, before a shopper is ever told no. Make, model, body style, and powertrain are never dropped, and the shopper is told what changed and what still applies.
When only a few match
At 4 or fewer matches, Eva adds exactly 3 close alternatives under the real results. 15 vehicle attributes stay protected, fuel type and drivetrain included, and every suggested range comes from vehicles actually in stock, not a formula.
Vague or exact requests
"Something like a Tahoe but cheaper" gets the closest matches in stock without breaking the shopper’s must-haves. A VIN or stock number brings back that exact vehicle, immediately.
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Going live

Up and running without the headache

Symbiont embeds directly into your website and delivers leads to your CRM, with no DMS integration required. We go live in 48 hours, with real-time inventory updates from your existing feeds.

Integrations & tech specs

Website
Embeds directly into your existing website. No rebuild, no replatform.
CRM lead delivery
Structured ADF/XML, the industry standard every major dealership CRM accepts.
  • VinSolutions
  • DealerSocket
  • Elead
  • DriveCentric
  • CDK
Lead contents
The full conversation, with the buyer-built deal, comparison, or test-drive request attached.
Inventory
Real-time updates from your existing feeds. Zero DMS setup required.
Training
Pre-trained on your inventory, operational policies, and brand voice; tuned by our team.
Languages
50+Languages Eva answers in, Spanish included.
Go-live
48 hrsMost dealerships are fully live within two days.
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FAQ

Questions, answered

Symbiont is an AI chatbot and conversion engine for dealerships. Chat is the front door, not the whole product. Eva runs inventory search that understands how shoppers actually talk: compound questions, slang, "something like a Tahoe but cheaper." Results stay in the chat, with the vehicle data laid out cleanly. Guided facets do the narrowing: the filter that cuts the list fastest is the one offered next, and every count updates live as the shopper picks. Around that sit side-by-side comparison, Build My Deal, and funnels embedded on your own site. We have not found another dealer chat that does this, and we will show you every piece of it in the demo.

Eva runs a complete conversion ecosystem built directly into your website:
  • Conversational inventory search: plain-language requests, in 50+ languages, become a precise query across 71 structured fields and 88 named vehicle features, guided by facets with live match counts and zero-result recovery so a search never dead-ends.
  • Interactive vehicle cards: shoppers view photos, itemized rebates, vehicle history badges, and window stickers while getting real-time answers to specific vehicle questions.
  • Comparison funnels: compares up to 15 vehicles across 11 categories, with a personalized report delivered by text or email. Leaving contact details to receive it is what creates the lead.
  • Interactive deal builder: buyers structure cash, finance, or lease terms, scan their trade-in with the phone camera, and see taxes and fees. The completed deal lands in your CRM.
  • Sales instincts: handles objections, keeps the thread of the conversation, and moves toward a close only when the shopper shows real buying signals.

Before a shopper is told no, Eva works through a 12-tier relaxation ladder that relaxes the least important criteria first. Make, model, body style, and powertrain are never dropped, the shopper is told exactly what was relaxed, and a VIN or stock number search always returns that exact vehicle.
  • Alternative options: at 4 or fewer results, exactly 3 close alternatives are added beneath the real matches, ranked by closeness, with 15 vehicle attributes protected. Fuel type and drivetrain are never flexed.
  • Suggested price and mileage ranges are aggregated from vehicles actually in stock, never taken from a fixed percentage.

Yes. One sentence becomes a structured query filling up to 71 structured fields and 88 named vehicle features. Eva repairs slang, abbreviations, typos, and broken words before the search runs, resolves terms that mean the same thing to one filter, and turns "cheapest" or "most towing" into a sorted top 10 instead of a filter. When a request cannot be expressed as filters at all, she falls back to semantic vector search, returning the closest vehicles in stock with the shopper's hard requirements still applied.

A shopper opens Build My Deal from a vehicle card or an on-page banner, structures the deal, and leaves a phone number or email to get their pricing. That is the lead: it arrives in your CRM as a structured ADF/XML lead with the deal and the full conversation attached, ready for your desk to work.

Most dealerships are fully live and operational within 48 hours.

Yes. Every lead is delivered as a structured ADF/XML lead, the automotive industry standard accepted by every major dealership CRM, including VinSolutions, DealerSocket, Elead, DriveCentric, and CDK. Leads arrive in the CRM you already use with the full conversation and the buyer-built deal attached, and there is no DMS integration project: inventory stays current through your existing feeds.

One flat monthly investment for your tier. Month to month, no contracts, no setup fees. Your tier is set by how many real people visit your store’s website each month: unique human visitors, with bots and crawlers filtered out. Every tier includes setup, training on your website, and ongoing tuning by our team. You get your exact number in a short demo, the same day, and no credit card is required to get started.

Symbiont adds about half a point to a point of website lead conversion, on top of what your forms already produce. On 10,000 monthly visitors that is 50 to 100 additional leads a month. About half of the shoppers who start Build My Deal finish as a lead, 8 in 10 leads arrive with the deal attached, and the average buyer spends over five and a half minutes building it.

Most 80% claims come from gated chat: a name and phone number before the first answer, so every chat is a lead by definition. Chat alone does not convert dealership traffic; shoppers will not talk to an AI for long. They will build a deal. We count leads against your total website traffic, the hardest denominator there is, and we tell you the store and the dates.

Yes. Symbiont trains on your website and is tuned to your brand voice, policies, and local services. Eva also answers in whatever language the shopper writes in, across 50+ languages, Spanish included.

Your team can watch active chats in real time and step in at any moment. When a buyer asks for a person, Eva hands off the conversation with the full chat history intact.

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